Iveco Group · Process mining
Making the European purchase to pay cycle visible
Internal project owner for the Celonis rollout across Accounts Payable, Procurement and Manufacturing in Europe. I extracted and modelled SAP FI and MM data, built process health dashboards and set up automated action flows for recurring issues.
OutcomeA root cause analysis on duplicate invoice payments across the group's European entities, used with Finance to stop wrong payments before processing.
SACE · AI business case
From an idea to an approved AI budget
I conceived an internal text mining tool that reads global press to support creditworthiness and country risk assessment, set up the partnership with the University of Perugia, negotiated scope, budget and timeline, and presented the business case to the executive committee.
OutcomeBudget approved by the executive committee.
NTT Data · Product ownership
A marketing intelligence platform, end to end
For a major Italian telecom operator I owned the lifecycle of a custom web platform: planning, user stories, requirements, UAT, user manuals and release notes, plus executive dashboards on acquisition, churn and campaign performance.
OutcomeThe bridge between business stakeholders and the development team, from requirement to release.
Q-Lab Dental · Operations
Keeping a production lab on schedule
Day to day coordination of a dental laboratory in Perth: order fulfilment, delivery logistics and the single point of contact between production and clients, while documenting and standardising the team's workflows.
OutcomeProcess thinking applied hands on, in a small team where every delay reaches a client.